Shipping Policy
🚚 Shipping Updates
📦 Shipping Times
We aim to check and pack your order within 2 business days.
Once shipped, your estimated delivery time is:
U.S. Orders: 3–7 business days
International Orders: 5–10 business days
Please note: During peak seasons or sales events, slight delays may occur.
🌍 Customs & Import Duties
Some countries may charge additional customs or import duties.
Customers are responsible for these charges, if applicable.
We will do our best to minimize duties on your behalf, and we’re here to help if you run into issues.
❓ FAQ
Q: Can I change my shipping address after placing an order?
A: You can email us at info@cozycous.shop if your order hasn’t shipped yet, we’ll do our best to make the change in time.
Q: What if my package gets stuck or delayed?
A: Occasionally, international shipping may face customs delays. If your tracking hasn’t updated in over 5 business days, reach out — we’ll assist right away.
💌 Need Help?
We’re always here for you.
📧 info@cozycous.shop